FAQ

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Formatted Text

How to insert a hyperlink in a formatted text field

see https://houghtonsolutions.net/wiki/index.php?title=User_Guide#Formatted_Text_Fields

How to insert an image in a formatted text field

see https://houghtonsolutions.net/wiki/index.php?title=User_Guide#Formatted_Text_Fields

Email issues

How to detect HS email auto-responders that failed to send

Go to Reports->Contact Reports->Contact Activity Report

Then choose the following filters: Activity type "Email", and Result "Error - failed to send"